Five queue numbers worth checking every week
Queue reports can go on for pages. These five numbers tell you most of what you need to know about staffing and service.
2 min read
Blog
Category: Operations
Running counters, staffing and day-to-day queue flow.
Kiosk, QR code or WhatsApp: which way should customers join the queue?
Each option suits a different kind of customer. Most branches end up using two or three side by side. Here's how to decide.
2 min read